Legal
Care App privacy policy
Dr Anjana Annal · MBBS, MS (Obst. & Gynae.), DNB, MRCOG, FMAS · Tamil Nadu Medical Council registered
Last updated: 27 October 2026
This policy explains how Care App by Dr. Anjana ("Care", "the app") handles your information. We wrote it to be short and clear. If anything is unclear, write to us at dranjanaannal@gmail.com.
Who we are
Care is run by Dr. Anjana Annal Healthcare, a proprietorship of Dr Anjana A (Dr Anjana Annal), based in Chennai, Tamil Nadu, India. Under India's Digital Personal Data Protection Act, 2023 ("DPDP Act"), we are the Data Fiduciary for the personal data Care handles.
Registered place of business: Ground Floor, 79/38 Lake View Road, West Mambalam, Chennai 600033, Tamil Nadu, India.
Care is available in India only.
The short version
- Your period, pregnancy, baby and wellbeing logs are kept on your phone. If you turn on partner sharing, copies of the specific information you choose to share are sent to our server and shown to your approved partner.
- We use your phone number to sign you in. That is the main thing we hold on our servers.
- Anything you send to the clinic (a consultation request, a second opinion request) goes to Dr Anjana's team so they can reply.
- No ads. No tracking. No selling your data. Care does not read Apple Health.
- You can delete your account inside the app at any time.
What we collect and why
| What | Why | Where it is kept |
|---|---|---|
| WhatPhone number | WhyTo sign you in with a one-time code and keep your account safe | Where it is keptOur sign-in provider (Firebase) and our server, encrypted |
| WhatAccount reference | WhyTo link your sign-in to your Care account | Where it is keptOur server |
| WhatName you choose to give | WhyTo greet you in the app, identify requests you send and show names in partner sharing | Where it is keptOn your phone; on our server if you send a request or use partner sharing |
| WhatYour stage (trying for a baby, pregnant, new baby, everyday wellbeing) | WhyTo show the right screens and reminders | Where it is keptOn your phone; shared with a partner only if you turn that on |
| WhatYour logs: periods, symptoms, moods, sex and test entries, pregnancy dates and kicks, baby feeds and sleep, weight, water, food, notes | WhyTo show your calendar, estimates and progress | Where it is keptOn your phone, in protected app storage. Copies of the information you choose to share with a partner are encrypted on our server. |
| WhatSteps | WhyTo show daily steps | Where it is keptCounted by your iPhone's motion sensor (Core Motion), kept on your phone |
| WhatPhotos you add (for example a bump photo) | WhyTo keep them in your timeline | Where it is keptOn your phone only |
| WhatConsultation, booking and second opinion requests: your name, phone number, what you need help with, preferred time, and anything you choose to write | WhySo Dr Anjana's team can reply and arrange care | Where it is keptSent to the clinic's secure system |
| WhatCare Pro purchase status | WhyTo unlock Care Pro if you subscribe | Where it is keptApple handles payment. Our server keeps your subscription status and purchase-verification records to unlock and restore Care Pro. |
| WhatNotification settings and a device token | WhyTo send the reminders you choose | Where it is keptMost reminders are planned on your phone; a device token is kept if we send you a message from the clinic |
We do not collect: your contacts, your location, your Apple Health data, your card or bank details, or advertising IDs.
Health data is sensitive. We only use it to give you the features you ask for. We never use it for advertising, and we never sell it.
Who we share with
We share the least information needed, only with:
- Google Firebase (sign-in and message delivery). It receives your phone number and device token.
- Apple (Care Pro subscriptions). Apple handles payment details. Our server uses your Care account reference, subscription status and purchase-verification records to provide Care Pro.
- Dr Anjana's clinic team, only for requests you send.
- A partner you invite, only after you approve them and choose what to share. Depending on your stage and settings, this can include your stage, pregnancy week, selected fertility or period information, visit information, hospital-bag items, baby logs, vaccine information and surgery support information. They see only the items you turn on. You can change or stop sharing at any time, but we cannot take back what they have already seen.
- Authorities, only when Indian law requires it.
These providers work for us under contract and may store data on servers in India or other countries allowed under Indian law.
Care may play public videos from YouTube. YouTube's own privacy policy applies when a video plays.
Your consent
When you sign up, Care asks you to agree to this policy. You can withdraw your consent at any time by deleting your account (see below). Withdrawing does not affect what was lawfully done before.
How long we keep it
- Your original logs and photos stay on your phone until you delete them or delete the app. They are not restored on a new phone. Information you send for partner sharing is processed separately on our server and is subject to the account-deletion and backup periods below.
- Your account and sign-in stay until you delete your account.
- Requests you sent to the clinic become part of your clinic record if you go on to receive care. Medical records are kept as Indian medical record rules require.
- After you delete your account, copies can remain in protected backups for up to 35 days, then they are gone. We keep a small deletion receipt and encrypted security records for 90 days so a deleted account cannot be brought back by mistake.
Your rights
Under the DPDP Act you can:
- see a summary of the personal data we hold about you and who we shared it with,
- correct or update it,
- delete it,
- withdraw consent,
- nominate someone to act for you if you die or cannot act yourself,
- complain to us, and then to the Data Protection Board of India if you are not happy with our answer.
To use any right, email dranjanaannal@gmail.com and tell us the phone number you use with Care. We will check it is really you before we act. We never ask for your one-time code or recovery key.
Delete your account
- In the app: Profile › Delete my Care account.
- On the web: see dranjana.in/care/support.
Deleting your account does not cancel a Care Pro subscription. Cancel it in your iPhone's Settings › your name › Subscriptions.
Age
Care is for people aged 18 and over. We do not knowingly collect data from anyone under 18. If you think a child has used Care, write to us and we will delete the account.
Keeping your data safe
Sign-in uses one-time codes. Data on our servers is encrypted in transit and at rest. Logs on your phone are kept in protected app storage. If there is a data breach that affects you, we will tell you and the Data Protection Board as the law requires.
Grievance Officer
Dr Anjana A, Dr. Anjana Annal Healthcare
Email: dranjanaannal@gmail.com
Address: Ground Floor, 79/38 Lake View Road, West Mambalam, Chennai 600033
We reply within 2 working days and aim to resolve a complaint within 30 days.
Changes to this policy
If we make an important change, we will tell you in the app before it applies. The date at the top always shows the latest version.
This policy covers the Care app. Our website has its own privacy policy.